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Merch Database Support

Common Questions

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How do I setup Merch Database?

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My license key expired...now what?

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How can I delete my account data?

How can I re-sync my account data?

Documentation

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Explore our documentation for information, guides and walk-throughs that assist with our application

It’s a perfect place to start to better understand our dynamic software and troubleshoot common and frequently asked questions that our users may encounter when first setting up and using our tools.

Submit a Ticket, or Contact us with technical questions today

Call Us:

Email Us:
support@merchdatabase.com

We reply to every support ticket. Please check your mail Spam folder if you haven’t receive a message from us.

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Explore our Walk-through Videos

Perks & Benefits

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Sales Snapshots

Quick of sales and royalty data for multiple timeframes, including daily, weekly, monthly and all-time!
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Best Sellers

Quickly explore best-selling products and product types
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Simple Find & Replace

Need to quickly change any wording within any of your listings? Use our simple find and replace functionality to make changes to your listings in seconds.

Uploaded Product Control

Keep track of products uploaded over time. Perfect for users that work with Virtual Assistants for help in a Merch print on demand account.
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Multiple Listing Editing

Have similar listings that need to be changed? No problem, simply select the listings in question and make your changes directly within MBA.
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Niche Categorization

Want to organize by niche category? Assign a category to similar listings and keep track of your account organization with a snap.

Detailed Reporting

Enjoy a variety of reports designed to help you better analyze and take action on key insights within your unique Merch data.

Email Report Alerts

Receive emails about pertinent account reports delivered on your schedule!
Screenshot of the Merch Database dashboard. Need help with Merch Database? Submit your support ticket on this page!

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