Explore our Frequently Asked Questions

Merch Database offers three primary tools to help Merch sellers benefit from the data unique to their account inventory and sales.

First, an Extended Dashboard (see above) provides valuable snapshots of data to help account owners quickly track sales, uploads and product data. Some of our unique dashboard features include:

• Quick view of sales for all products over timeframes that include weekly, monthly, annual, and all-time statuses

• Quick view of best-selling product types

• Products uploaded over different time ranges to help track upload progress by VA’s and to help users stay motivated to maximize upload opportunities

• Easy to read stats and charts to help guide your progress at a glance in your Merch Adventure!

Next, a detailed Manage Products interface gives users an in-depth perspective of your total Merch print on demand inventory. Some of our powerful manage products features include:

• Organization and breakdown of products by type, status, published date, days to expiration, price and much more.

• See and filter product bullet points and descriptions for easy editing

• Find and replace functionality to identify any word within any listing within your product database – perfect for finding and resolving any newly trademarked word, phrase or description within a listing.

• Select and edit multiple listings – perfect for users looking to add or remove specific phrases to like-grouped listings

• Ability to view a record of keywords to simplify the relisting process

• Creation & Organization of niche categories to help group and track your products

Finally, our Analytical Reports section provides users with powerful, detailed analytics, enabling account holders to dive deep into what is working within an account to help optimize and grow the results in Merch. Some of our exciting Reports features include:

• Selectable reports that will breakdown unique sales data in easy to understand graphs, including targeted information related to product color, gender, and niche.

• All reports exportable to Excel

• Never worry about knowing which products you have live or when you last changed a bullet point.

• Best of all, with a subscription, users can sign up to have reports emailed on a regular basis, providing the ability to see the growth of an account over time!

From there, enable our extension in your Chrome browser and login to Merch as you normally would. Look for the “Merch Database” button on your primary MBA dashboard. Click there and get started on your merch journey!

Simply navigate to Gumroad and login to your account with the variables you used to register for your Merch Database Subscription.

Navigate to your “Library” and Click on Merch Database.

On the pop-up, look for the “Cancel my Subscription” button. Click to confirm the cancellation of your account.

That’s it! We wish you the best on your Merch journey!

Merch Database is committed to the absolute security and anonymity of our user’s data. We have included a “Delete Data” option in our software that allows you or your VA’s to purge all your unique account data on a session by session basis.

Analyze, optimize and grow your account with the peace of mind that your unique designs and hard work in Merch are completely secure and protected by 256-bit encryption.

From there, simply enable the Merch Database Chrome Extension within your Chrome browser, login to Merch at the normal login and look for the “Merch Database” option on your MBA dashboard.

Having trouble? No problem! Contact us or submit a support ticket and a member of our team will be in touch with you promptly.

Once you reload the application you should be directed back to the Merch Database Dashboard.

Still having problems? Submit a support ticket and a member of our team will be back in touch with you promptly.

We also encrypt all reporting capabilities to ensure that analytics and statistical data related to your sales and inventory is only accessible by you.

If you’re new, click here to get started risk-free with Merch Database today!

If you’ve tiered up and need a new license key for your new tier, simply navigate to our Gumroad subscription page and subscribe to your new service level. Then, drop us a line at support@merchdatabase.com and a member of our team will cancel your low tier subscription so that you can get back to work with our application.

From there, simply enable the Merch Database Chrome Extension within your Chrome browser, login to Merch at the normal login and look for the “Merch Database” option on your official Merch dashboard.

Having trouble? No problem! Contact us or submit a support ticket and a member of our team will be in touch with you promptly.

The Merch Database system will automatically prompt you to log back into your account after your inactive period. Best of all, at any time you can auto-sync your data using one of our easy buttons at the top of each Merch Database page.

However, if your Chrome browser experiences a time-out, and you cannot get the Merch Database application to instantly reload, simply close your Chrome browser window and re-open Merch Database in a new window!

Navigate to your Chrome Extension within your Chrome Browser and ensure that you have enabled the Merch Database extension.

Once the extension is running in Chrome, simply login to Merch like you normally would, or click on the Merch Database logo in the top right of your Chrome Browser to get rolling with your Merch Database adventure.

To see your license key again, either refer to the email that was sent to you after registering for your Merch Database subscription, or login to your Gumroad account, go to your library, click on Merch Database, and look for your unique License key which can be copied and pasted into the prompt on Merch Database.

If you are seeing a notification and you have recently tiered up, you may need to purchase a higher level tier license. If so, simply navigate to our Gumroad subscription page and purchase your new license to keep your subscription active.

If you downloaded our Chrome Extension, but did not get a license key, simply click here to purchase your license and get started with Merch Database.